Refund policy
We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return or refund under the conditions below.
Return Eligibility
Items must be returned within 30 days of delivery. Products must be unused, in original condition, and in original packaging.
Non-Returnable Items
- Used or damaged items not due to manufacturing defects
- Items returned without original packaging
- Products damaged due to improper use
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within a few business days.
Exchanges
If your product is defective or damaged, we may offer a replacement or exchange at no additional cost.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Contact
To initiate a return or refund request, please contact us at support@roadwatchcam.com with your order number and details.